Stairs aren’t something everyone does well. And that’s important to note because stairs have the potential to be perhaps the most dangerous component of a home if they’re poorly designed, engineered or built. In order to ensure your new stairs are done properly start to finish it’s necessary to get some idea of who the company is that’s building them. There are a number of ways you can do that beginning with verifying the company is certified by a trusted industry organization and then following up with a bit of detective work.
Finding a Reliable Stairs Manufacturer in Toronto
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The process of finding a reliable stairs manufacturer in Toronto begins with verifying that your would-be builder is certified by a reputable industry association. For stair manufacturers that industry association is the SMA, or Stairbuilders and Manufacturers Association. The SMA has been highly respected by all sectors of the construction industry for nearly 3 decades. Their mission is to ensure the consistent interpretation and implementation of the most up to date codes and regulations related to stairways. All SMA accredited members:
- Are obligated to maintain the aesthetic standards of their craft.
- Stay up to date on the latest techniques and industry related news.
- Are obligated to uphold both the standards and the reputation of the SMA.
- Are involved in the development of building codes and regulations that make stairs safer.
- Help the SMA provide education and expertise through a variety of seminars, classes and publications.
- Are obligated to act professionally at all times and be responsible members of the local business community.
If you’d like some further assurances that you’re working with a reliable stairs manufacturer in Toronto here are some other things you’ll want to look for/consider.
- A Knowledgeable Staff – Do a bit of research on the art of stairmaking, perhaps learning a bit of the vocabulary, and then go ahead and test your prospective stair builder. They should have no issue with answering questions and the answers they provide should flow easily and be spot on.
- Can You Talk to Someone in Charge? – A staircase is a major expense and while it’s understandable that the higher ups in the company are busy people they should nonetheless make themselves available to speak with you should you so desire. If you’re told that speaking to the owner is not possible you may want to take your business to someone else.
- What are Others Saying? – The Better Business Bureau keeps a record of all lawsuits a company may be involved in as well as record of all good and bad things customers have to say about them. Just keep one thing in mind: any company that has been in business for a while will run afoul of someone. What you’re looking for is a pattern of lawsuits or similar complaints.
Stair Star is the most experienced stairs manufacturer in Toronto and is fully accredited by the SMA. Give us a call on 416-746-4462 speak to one of our stair building experts.